Senior Shareholder Administrator (Subscriptions, Redemptions, Transfer Agent)

• Receive and place new transactions received from investors (subscriptions, redemptions, switches and transfers) in the transfer agency system, according to procedures in place.
• Process capital calls and distributions, including communication to investors, cash tracking and follow up.
• Oversee preparation and verification of redemption, dividend and distribution payment files.
• Assist internal and external clients with ad-hoc projects and requests, e.g. track auditor’s requests concerning documentation sought.
• Ensures effective understanding of specific processes and adheres strictly to relevant procedures. Prepares / updates procedures and checklists in cooperation with management.
• Ensures effective compliance and controls in own area.
• Participates in projects, testing and training when requested.
• Assisting the Manager, you will act as team subject matter expert in their absence and will provide guidance and coaching to the more junior elements in the team

Ideal experiences and competencies:

• Diploma or degree in Accounting, Finance, or related field
• At least 1 year of experience in KYC/AML/CDD for investors, experience in Hedge Funds or Private Equity Funds is a plus
• Experience in transfer agency, subscriptions, and redemptions
• Strong MS Office skills and excellent written and verbal communication
• Proficiency in Mantra an advantage
• Strong customer service skills and attention to detail
• Ability to multitask, work under tight deadlines, and demonstrate leadership skills

Work Setup:

• Hybrid work arrangement (2 days of work from home, 3 days on-site)
• Regular PH business hours (Monday to Friday, 9am to 6pm) with flexibility to work EU hours

Location:

• Bolder Philippines, 8th floor, Tower 1, Clark City Front, MA Roxas, 2010 Clark Freeport Zone