Power Platform Support Engineer

We are seeking a versatile Power Platform Support Engineer to join our IT operations team. This is a hybrid role responsible for building, enhancing, and supporting Microsoft Power Platform solutions across the organization. This position combines hands-on development with production support, issue resolution, and operational ownership of Power Apps, Power Automate flows, and related integrations.

The role works closely with business stakeholders, IT operations, and developers to ensure solutions are reliable, scalable, and well-supported throughout their lifecycle.

Key responsibilities:

I. Development & Enhancement (≈50–60%)

• Collaborate with business users, IT, and other developers to translate requirements into technical solutions using Microsoft Power Platform

• Design and develop Power Apps (Canvas and Model‑Driven) with a strong focus on usability and

• Develop custom functionality including:

• Power Apps Component Framework (PCF) controls

• JavaScript client-side logic using Client SDK

• Custom integrations using Web API and REST services

• Build and maintain Power Automate flows and Dataverse workflows to support business processes

• Integrate third‑party systems and Microsoft services (Dataverse, SharePoint, Azure) to extend solution capabilities

• Follow best practices for solution design, security, performance, and maintainability

II. Application Support & Operations (≈40–50%)

• Provide Level 2 / Level 3 support for Power Platform applications and automations in production

• Troubleshoot and resolve incidents related to Power Apps, Power Automate, Dataverse, and integrations

• Perform root cause analysis and implement long-term fixes to prevent recurring issues

• Monitor solution health, performance, and failures; proactively address risks

• Manage minor enhancements, bug fixes, and change requests post deployment

• Maintain technical documentation, support runbooks, and knowledge base articles

• Support release management activities including testing, deployments, and rollback planning

• Work with IT Operations and Security teams to ensure compliance with access control and governance standards

Ideal skills and qualifications:

• Power Apps (Canvas and Model‑Driven), Power Automate, Power BI

• Microsoft Dataverse security, data modeling, and access control

• JavaScript, HTML, CSS; familiarity with frontend frameworks such as React

• Power Apps Component Framework (PCF)

• REST / OData APIs and system integrations

• SharePoint and SharePoint API integrations

• Familiarity with Azure services and DevOps practices (CI/CD, environments, solution management)

• Proven experience designing and developing solutions using Microsoft Power Platform

• Hands-on experience supporting live business applications in a production environment

• Strong problem‑solving and troubleshooting skills across application and integration layers -

• Ability to balance development work with operational support priorities

• Experience working collaboratively with both technical and non‑technical stakeholders -

• Microsoft Power Platform certifications are highly preferred

Other Benefits:

• HMO coverage starting on your first day, along with complimentary dependent coverage after regularization.

• Life Insurance coverage effective from day one.

• Enjoy 15 pro-rated leave credits from the hire date, increasing to 20 pro-rated after two years of service.

Location & Work Setup:

• Hybrid work arrangement (2 days of work from home, 3 days on-site)

• Regular PH business hours (Monday to Friday, 9am to 6pm) with flexibility to work EU hours

• Bolder Philippines, 8th floor, Tower 1, Clark City Front, MA Roxas, 2010 Clark Freeport Zone (Pampanga)

If you're interested in learning more about our team, please visit our page:

• Working at Bolder

  • https://careers.boldergroup.com/working-at-bolder

• How We Hire

  • https://careers.boldergroup.com/how-we-hire

• Bolder Group Identity

  • https://boldergroup.com/about-bolder-group/