Skip to content

Senior Investor Services / Shareholder Admin (KYC, AML, Transfer Agency - Subscription and Redemption Processing)

  • Hybrid
    • Clark Freeport Zone, Philippines

Job description

  • Providing oversight on our full scope of Investor Services deliverables and ensuring that we meet our quality standards towards fund managers and investors.
  • Coordinating the workload of the team and ensuring timely processing subscriptions, redemptions and other investor instructions in accordance with our internal procedures and guidelines outlined in fund offering documents.
  • Managing maintenance of investor data and records in system and providing database management oversight
  • Coordination of periodic AML/KYC reviews of investors and ensuring investor compliance.
  • Liaise with the Fund accounting teams and coordinate new client onboardings in cooperation with Business Development and Fund Accountant.
  • Facilitate periodic review of team and individual performance including coaching, training and developing Shareholder Administrators.

Job requirements

  • Bachelor’s degree in Business, Finance, Accounting, or a related discipline.
  • Experience in a senior role, demonstrating a robust track record in oversight, training, and coaching within a team environment.
  • In-depth expertise in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) regulations, especially regarding alternative investment funds, coupled with comprehensive knowledge of open-end and closed-end fund structures and their unique challenges.
  • Collaborative team player with a proactive approach, skilled at building positive relationships with colleagues and stakeholders.
  • Strong client-focused mindset and commitment to internal policies and procedures.
  • Excellent multitasker capable of managing competing deadlines, eager to learn and tackle new challenges.
  • Fluent in English, with the ability to communicate complex ideas clearly and effectively.

Work Arrangements:

  • Hybrid work setup: 2 days of remote work from home and 3 days on-site
  • Regular PH business hours: Monday to Friday, 9am to 6pm (with flexibility to work EU hours)
  • Weekend off: Enjoy your weekends off, with Mondays to Fridays as workdays

or