Senior Investor Services / Shareholder Admin (KYC, AML, Transfer Agency - Subscription and Redemption Processing)
- Hybrid
- Clark Freeport Zone, Philippines
Job description
- Providing oversight on our full scope of Investor Services deliverables and ensuring that we meet our quality standards towards fund managers and investors.
- Coordinating the workload of the team and ensuring timely processing subscriptions, redemptions and other investor instructions in accordance with our internal procedures and guidelines outlined in fund offering documents.
- Managing maintenance of investor data and records in system and providing database management oversight
- Coordination of periodic AML/KYC reviews of investors and ensuring investor compliance.
- Liaise with the Fund accounting teams and coordinate new client onboardings in cooperation with Business Development and Fund Accountant.
- Facilitate periodic review of team and individual performance including coaching, training and developing Shareholder Administrators.
Job requirements
- Bachelor’s degree in Business, Finance, Accounting, or a related discipline.
- Experience in a senior role, demonstrating a robust track record in oversight, training, and coaching within a team environment.
- In-depth expertise in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) regulations, especially regarding alternative investment funds, coupled with comprehensive knowledge of open-end and closed-end fund structures and their unique challenges.
- Collaborative team player with a proactive approach, skilled at building positive relationships with colleagues and stakeholders.
- Strong client-focused mindset and commitment to internal policies and procedures.
- Excellent multitasker capable of managing competing deadlines, eager to learn and tackle new challenges.
- Fluent in English, with the ability to communicate complex ideas clearly and effectively.
Work Arrangements:
- Hybrid work setup: 2 days of remote work from home and 3 days on-site
- Regular PH business hours: Monday to Friday, 9am to 6pm (with flexibility to work EU hours)
- Weekend off: Enjoy your weekends off, with Mondays to Fridays as workdays
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