Senior Investor Services / Shareholder Admin (KYC, AML, Transfer Agency - Subscription and Redemption Processing)

• Providing oversight on our full scope of Investor Services deliverables and ensuring that we meet our quality standards towards fund managers and investors.
• Coordinating the workload of the team and ensuring timely processing subscriptions, redemptions and other investor instructions in accordance with our internal procedures and guidelines outlined in fund offering documents.
• Managing maintenance of investor data and records in system and providing database management oversight
• Coordination of periodic AML/KYC reviews of investors and ensuring investor compliance.
• Liaise with the Fund accounting teams and coordinate new client onboardings in cooperation with Business Development and Fund Accountant.
• Facilitate periodic review of team and individual performance including coaching, training and developing Shareholder Administrators.

• Bachelor’s degree in Business, Finance, Accounting, or a related discipline.
• Experience in a senior role, demonstrating a robust track record in oversight, training, and coaching within a team environment.
• In-depth expertise in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) regulations, especially regarding alternative investment funds, coupled with comprehensive knowledge of open-end and closed-end fund structures and their unique challenges.
• Collaborative team player with a proactive approach, skilled at building positive relationships with colleagues and stakeholders.
• Strong client-focused mindset and commitment to internal policies and procedures.
• Excellent multitasker capable of managing competing deadlines, eager to learn and tackle new challenges.
• Fluent in English, with the ability to communicate complex ideas clearly and effectively.

Work Arrangements:

• Hybrid work setup: 2 days of remote work from home and 3 days on-site
• Regular PH business hours: Monday to Friday, 9am to 6pm (with flexibility to work EU hours)
• Weekend off: Enjoy your weekends off, with Mondays to Fridays as workdays