Business Support Associate (Banking Services)

About the Role:

We are seeking a proactive and highly organized Business Support Associate to provide high-level administrative and operational support to the principals of the Company and directors of the Group. In this role, you will help ensure the smooth day-to-day operations of the business by managing priorities, coordinating key activities, and maintaining accurate records and documentation. You will also contribute to enhancing efficiency by identifying process improvements and supporting various cross-functional initiatives. This position is ideal for someone who is detail-oriented, resourceful, and capable of balancing multiple responsibilities in a dynamic and fast-paced environment.

Key Responsibilities:

• Provide comprehensive administrative and operational support to the principals of the Company and directors of the Group.

• Process bank transactions and maintain bank accounts.

• Coordinate business projects, meetings, and events to ensure seamless execution. 

• Manage and maintain accurate records, documentation, and data across various business functions.

• Handle administrative matters such as file management, client relationship management, invoicing, and reporting. 

• Proactively identify opportunities to improve processes, enhance efficiency, and streamline workflows.

• Assist with other tasks as the principals of the Company and directors of the Group may request from time to time. 

Job Requirements:

• At least 2 years of relevant experience in a similar role, ideally with a treasury background or experience working in a banking/financial services environment.

• Strong organizational and time management skills, with the ability to handle multiple priorities effectively.

• High attention to detail, accuracy, and a proactive approach to problem-solving.

• Excellent interpersonal and communication skills, with the ability to interact with stakeholders

• Demonstrated ability to exercise discretion, confidentiality, and sound judgment.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with CRM or business productivity tools.

• A collaborative team player who can also work independently with minimal supervision.

Why Join Us?:

We foster a supportive and flexible work environment that encourages both personal and professional growth. As part of our collaborative team, you will be valued for your contributions and have access to ample opportunities for success. We believe in empowering our employees and creating an atmosphere where everyone can thrive.

Perks and Benefits:

• Health Coverage: HMO coverage effective on your first day, with one free dependent added upon hire.

• Life Insurance: Coverage begins on your first day of employment.

• Leave Entitlement: 15 pro-rated leave credits from your hire date, increasing to 20 pro-rated leave credits after two years of service.

• ACCA-Approved Employer: Work with an ACCA-approved employer.

Work Location and Setup:

• Hybrid Arrangement: Work from home two days a week; on-site three days a week. Arrangement effective upon regularization.

• Work Hours: Standard Philippine business hours (Monday to Friday, 9:00 AM - 6:00 PM), with flexibility to align with European time zones when needed.

• Office Location: Bolder Philippines, 8th Floor, Tower 1, Clark City Front, MA Roxas, Clark Freeport Zone, Pampanga