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Shareholder Administrator (KYC/AML) / Payment Processor

Angeles City, Central Luzon (Region III), PhilippinesShareholder Services

Job description

At Bolder, we support ideas, ambitions, growth and acceleration, because we truly believe the potential of globalisation for businesses and professionals is unlimited. As a fully independent corporate & fund service provider with over 250 employees worldwide, we guide and assist clients in their international business and investment activities to effectively break the barriers in this present complex global marketplace.

We recognize that the financial services industry is constantly evolving. In order to manage the increased complexity in services and compliance, we monitor the international developments and are responsive to the changes in regulations that cause major shifts in todays’ connecting markets.

We are convinced that in today’s financial markets, clients need complete and up-to-date information to anticipate and make the best decisions. We support and enable our clients with the ability to follow and execute their ideas and ambitions – from start to finish. That is why our mission is simple:

To keep our clients informed, involved and in control – at all times.

For our fast-growing organization we are looking for a Shareholder Administrator (Know Your Customer / Anti Money Laundering) / Payment Processor.


  • Performing maintenance updates on the investor database.
  • Performing periodic reviews of investors.
  • Preparation of annual FATCA & CRS reports.
  • Daily investor screening through WorldCheck.
  • Reviewing KYC documents from investors.
  • Setting up new investors in the TA system (Mantra).
  • Processing investor transactions and generating contract notes and investor statements.
  • Preparing redemption/distributions/dividends payments packages including the relevant documentation
  • Processing payments relating to redemptions/distributions/dividends
  • Updating the details for the settlements in our transfer agency system with each relevant transaction
  • Recording receipts and payments of the incoming money for subscriptions and the outgoing money for the redemptions

Payment process

  • Receipt of a payment request (from the Investment Manager “IM”, from Bolder, from third party, Investor services).
  • Check the actual balance on the bank account (if not sufficient, ask IM for transfer of money).
  • Arrange approval of a payment of invoice (send invoice to IM for approval or other authorized person; not necessary if received directly from IM with instruction).
  • Once a payment is approved: prepare the payment instruction, this can be done in two ways:

Settlement process

  • Open the relevant bank account application and check the incoming / outgoing payments in order to be able to book the settlement in Mantra
  • To create a settlement record against an order/trade in Mantra, click on the Create Settlement button to generate settlement record.
  • By default, the Amount is the total amount outstanding on the order / trade. It can be manually changed if required.
  • Currency by default is the currency of the order which by default is class currency but can be manually defined.
  • Click on Bank Details folder to see details of the ‘From’ and ‘To’ bank Account. The system will use a logical hierarchy when more than one bank detail exists on either side but manual selection of the bank detail is possible.

Job requirements

Ideal experiences and competencies:

  • Any Business or finance degree
  • Experience in banking, finance, investment houses is preferred
  • Experience in stakeholder management (clients, senior stakeholders, customers) would be a plus
  • Organized and detailed in handling data (ex. Ensuring validity and accuracy of data received)
  • Excellent written and oral communications in English

General Information:

  • Work Setup: Hybrid (combination of office based and work from home)
  • Location: Bolder Philippines 8th floor, Tower 1, Clark City Front, MA Roxas, 2010 Clark Freeport Zone
  • Shift: Regular PH business hours (9am to 6pm)
  • Workdays: Weekday work and Weekend Off